Corona Virus Policy

This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change.

Adhering to guidelines

Throughout the pandemic, I will be following guidelines issued by the local government, NHS, other relevant authorities, my professional associations and insurers, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

Confidentiality and COVID

As a result of contact tracing, I am required if contacted to inform the NHS of people I have been in contact with. In this case, I may need to share your name and contact details but not the context in which we know each other. You may also be contacted by the NHS.

COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;

  • think about who could be at risk;

  • decide how likely it is that someone could be exposed; and to

  • act to remove the activity or situation, or if this isn’t possible, control the risk.

Health screening

Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19. This includes a twice weekly lateral flow test.

  • contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self- isolate.

  • asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.

Enhanced cleaning and hygiene measures

The clinic I practise at, The Sheffield Wellness Centre has introduced enhanced cleaning and hygiene measures. When I arrive and between clients, I wipe down hard surfaces like door handles, bannisters, chairs and tables etc.  Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising. Please bring your own water as drinks cannot be provided.

If you are receiving an Energy Medicine Treatment

Please bring your own towels and pillows as these cannot be provided.

Adapting or restricting treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

 

Maintaining social distancing

Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment. To mitigate risk, initial consultations will be carried out over Zoom.

On arrival

I will meet you at the door, ask you to wear a mask (please provide your own), use the hand sanitiser and check if you have any new symptoms of Covid 19. I ensure plenty of time between clients to clean and ventilate the room, if possible I have a window open during the session. 

Cancellations policy

If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.

I am happy to be contacted to discuss any aspect of your treatment during this time. Please contact me at:

 

clarelongstaffe@gmail.com

07814562303